Copy link to clipboard
Copied
Whenever I try to save a video to my iphone from Dropbox i get this error message.
"Sorry this video cannot be saved to this device"
It's just some 20-40s clips each under 100mg from footage I captured on my iPhone that I edited in Premeire Pro
I exported the videos from Premiere Pro using H.264 with the Match Source - High Bitrate preset.
I've tried all the things Dropbox reccomends, is this a Premiere isssue?
Contacted an actual Adobe representative. Not a phone issue. You gotta change the export formatting setting to HEVC (H.265) with the High Bitrate preset.
Copy link to clipboard
Copied
I've tried all the things Dropbox reccomends, is this a Premiere isssue?
By @noahweyenberg
I doubt this. Make sure you export with settings compatible with the iphone.
Copy link to clipboard
Copied
What would that be? I thought the settings I had were iPhone compatable as that has been my workflow for months now.
Copy link to clipboard
Copied
Then you have to look for anything that has changed.
Copy link to clipboard
Copied
Any ideas on what has changed? Just saying to "look for anything that has changed" is not very helpful.
Copy link to clipboard
Copied
You have to start somewhere.
This a phone issue not a Premiere one.
Copy link to clipboard
Copied
Do you at least know what settings I should try to use to get it to be compatible with my iPhone?
Copy link to clipboard
Copied
Nope.
Copy link to clipboard
Copied
Contacted an actual Adobe representative. Not a phone issue. You gotta change the export formatting setting to HEVC (H.265) with the High Bitrate preset.
Copy link to clipboard
Copied
I'm having this same issue and my settings have always been exactly what you just said
Copy link to clipboard
Copied
im having the same issue too