Dropped frames in Premiere Pro

[Alexander33840908eifz]

Hey everybody.

Just encountered a problem. When I start playing a sequence, there are some frames drop in the beginning of playback.

I tried putting several files in a sequence, r3d 5k, braw 4k, h264 4k and fullhd, all of them start with chopping playback and smth like 1-3 seconds after everything plays smooth. In the end I made a sequence with only audio file, and there I had the same result - 7-15 frames dropped, started with chopping and after that played good.

Tried to play the same files in DaVinci -- everything is perfect.

I tried to reset the Premiere settings, reinstalled the program, set power management mode to Best performance - nothing helped.

My laptop: core i5-13500H 2,6Ghz, 24GB RAM, RTX 4050 Laptop, but I'm sure it's not because of it. My desktop PC is a way worse, but I don't have such problem there.

Thanks in advance for every reply!

[Peru Bob · Accepted solution]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

[Alexander33840908eifz]

Hey there!

Setting Audio Input to 'None' helped! Thank you sooo much! Really appreciated. No need to suffer switching to DaVinci 😄

[Peru Bob]

You're welcome. 

[Rhuann Eduardo]

Salvou minha vida!

[mustafa_2773]

Setting Audio Default Input to ‘No input’ helped! Finally, a solution. You saved my life! Thank you so much.