Dynamic Link Causes Premiere to Freeze

New Here ,
May 31, 2022 May 31, 2022

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I'm having the same issue right now across both my computers (a 2019 iMac and a late-2021 MacBook Pro). When I am in Premiere Pro and I try to use Dynamic Link in anyway (exporting a sequence with Media Encoder, replacing clip with After Effects composition, importing AE composition), the program freezes and I get the spinning color wheel forever until I finally force quit Premiere.

 

I'm running the latest versions of all programs on both computers. I've tried resetting preferences, uninstalling/reinstalling the entire Adobe CC, and using Rosetta mode. None of them work.

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Freeze or hang

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Adobe Employee ,
Jun 01, 2022 Jun 01, 2022

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Hi there!

Sorry about the trouble. Which version of Premiere Pro and AE are you using? Do you have any third-party plugins? 

Are you getting any error codes or messages?

 

 

Let us know.

Thanks,

Kartika

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New Here ,
Jun 01, 2022 Jun 01, 2022

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I'm on the latest versions, 22.4 of each. There are a few third-party plugins: Motion, Red Giant, and Neat Video

 

No error codes or messages, it just freezes and gives me the spinning wheel forever

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Thanks for writing back. Could you try removing third-party plugins temporarily and see if that helps?

 

Kartika

 

 

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