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Edited sequence label is invisible, timeline can be opened, but is completely blank

Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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as you can see from the attached photos, my timeline is blank, and my edited sequence where it's name should be is also blank. i can right click it, but choosing the rename option does nothing. i can't left click. playback works, but still my timeline is completely blank.

i've tried opening a previous auto save, deleting cache, reinstalling the app, changing layouts, no luck so far

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Editing , Error or problem , User interface or workspaces

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correct answers 1 Pinned Reply

Adobe Employee , Jan 14, 2025 Jan 14, 2025

Hi @aarons73164243,

Thanks for the question. I don't believe I've ever experienced what you're describing. I would first see if switching to List View might help you rename the sequence and possibly open it. If that won't work, it's possible you have a corrupt sequence. Do you have any recent backups that you have discretely saved? How about in the Auto Save folder? Anything there you can check? Please let us know. I hope we can help you. We've all been there, for sure. Sorry for the frustration

...

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Adobe Employee ,
Jan 14, 2025 Jan 14, 2025

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Hi @aarons73164243,

Thanks for the question. I don't believe I've ever experienced what you're describing. I would first see if switching to List View might help you rename the sequence and possibly open it. If that won't work, it's possible you have a corrupt sequence. Do you have any recent backups that you have discretely saved? How about in the Auto Save folder? Anything there you can check? Please let us know. I hope we can help you. We've all been there, for sure. Sorry for the frustration.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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so I was able to click on the sequence while in List View and rename it, but unfortunately that doesn't do much besides that. I tried all the auto saves and they all look like this as well except for the literal first auto save which is before I did any actual editing. so odd. I wasn't terribly far into the project, so it's only a minor annoyance, but if this were to happen while I was halfway or nearly finished, it'd be a different story lol.

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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maybe also worth noting, I can't export into media encoder, but I can through premiere pro itself. I can also share the project file, but I can't export the entire project through project manager.

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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this is how my timeline looks. just realized i attached the same two photos initially.

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Community Beginner ,
Jan 14, 2025 Jan 14, 2025

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it's now starting to do this when I manually save.

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Community Expert ,
Jan 15, 2025 Jan 15, 2025

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Try a local drive instead of OneDrive.

OneDrive grand for backup not so good for editing.

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Community Expert ,
Jan 14, 2025 Jan 14, 2025

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It's not a good idea to have your project in a one-drive folder. Also, make sure you have the latest video drive for whatever card you have.

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Community Expert ,
Jan 14, 2025 Jan 14, 2025

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Why are you using an Auto-Save file, where's the regular project. (put it somewhere else beside the one-drive folder)

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Community Expert ,
Jan 14, 2025 Jan 14, 2025

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We really need more info. Info needed for a bug report

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