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Endless hang

New Here ,
Aug 13, 2022 Aug 13, 2022

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Hey Adobe team, I really want to ask one question. why can't you optimize your adobe suit like others.. I am using Ryzen 7 5800 with 32Gig of ram 2400Mhz with 12GB RTX 3060 graphic...  DaVinci works fine with me, but adobe suit has a special issue with me... 

it gets hung every time, I am having my second thought for you now... it kills my work flow and I had to wait for it to respond. Feels irritating when it does it. and this issue is with every version..

 

TOPICS
Crash , Editing , Error or problem , Freeze or hang , How to , Performance

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Community Expert ,
Aug 13, 2022 Aug 13, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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