Erro ao exportar em H264

New Here ,
Feb 25, 2022 Feb 25, 2022

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Olá pessoal.

 

Estou com um grande problema.

Toda vez que tento exportar para H264 o Premiere trava e preciso reiniciá-lo.

O problema é que isso acontece somente com ele. 

Nas outras exportações, em outros métodos, funciona normalmente.

 

Alguém tem alguma luz sobre resolver isso?

TOPICS
Crash , Error or problem , Export , Freeze or hang

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Adobe Employee ,
Feb 25, 2022 Feb 25, 2022

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Hi FlavioGrzy!

Sorry about the trouble. Can you share your system details (OS, CPU, RAM, GPU)? Do you see any error codes or messages?

 

Let us know.

Thanks,

Kartika

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New Here ,
Feb 25, 2022 Feb 25, 2022

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Intel R Core TM i5 7200U CPU @ 2.5 GHz 2.70 GHz 

RAM 8 Gb

64 bits

windows 10 Pro

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Adobe Community Professional ,
Feb 25, 2022 Feb 25, 2022

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Try turning off Hardware encoding in the Video tab of the export settings.

 

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