Error compiling movie - export error - can you help?

[Charlotte92]

Afternoon - I hope you're well!

Please see below error message - does anyone know what I can do to export successfully?

Thanks,

Charlotte

[Joëlle Bh]

Hello Charlotte,

Please check this link

https://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html

and you should check what effects you're using on the timecode showing in the error .. these effects you're using might be the issue

[Charlotte92]

Thank you Joelle. I tried the solutions in the link but it still doens't work. I updated PP just before this error started to occur. Do you think this has anything to do with it?

[Joëlle Bh]

Can you please try to open a new project and import the sequence from the old project and try to export ? or check if you still have the old premiere version and open it manually in the old version and export the sequence

[Ann Bens]

@Charlotte92 

@Joëlle Bh posted a link for Pr Elements which work a bit different.

[Peru Bob · Accepted solution]

Try turning off Hardware encoding in the export settings.

Also try exporting directly from Premiere Pro instead of using the Adobe Media Encoder queue.

[Charlotte92]

Thank you Bob - turning from hardware to software encoding worked! 

[Peru Bob]

You're welcome.  

[Lightstruck F22877468pfgr]

Try deleting Adobe Premiere Pro programe and downloading and re-installing it. That was the only thing that worked for me.