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Error compiling movie. Unknown Error.

New Here ,
Jun 06, 2024 Jun 06, 2024

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Hi Guys - Im not having luck exporting a video with captions.  I am using a text to voice app and have tried in .wav and mp3 formats.  i am unable to toggle the captions on/off switch in the export tab. Captions toggle wont highlight and cannot export captions any ideas?  

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correct answers 1 Correct answer

Community Expert , Jun 11, 2024 Jun 11, 2024

If the Captions toggle is greyed out in the Export window, it usually means there are no captions on the timeline. Do you have captions on your timeline? Even if you have transcribed your speech to text, you need to convert them to captions before exporting.

To convert your transcription into captions, click the Create Captions button at the top of the Text window.

Cheers,
Paul

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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Hi @DW5ECF,

Sorry for the issue. @Stan Jones can you take a look? 

 

Thanks,
Kevin

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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@DW5ECF,

 

What version of PR are you using?

 

>I am using a text to voice app 

What app are you referring to? The PR speech to text?

 

Stan

 

 

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

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If the Captions toggle is greyed out in the Export window, it usually means there are no captions on the timeline. Do you have captions on your timeline? Even if you have transcribed your speech to text, you need to convert them to captions before exporting.

To convert your transcription into captions, click the Create Captions button at the top of the Text window.

Cheers,
Paul

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