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Error del codificador al exportar

New Here ,
Jan 19, 2023 Jan 19, 2023

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A la hora de exportar un vídeo no me deja seleccionar la ubicación donde exportarlo, con lo cual al darle a "exportar" o "enviar a Media Encoder" me salta el error que dice: "Error del codificador. La ruta de destino Archivo de medios no es válida. No se puede crear el archivo de salida."error.JPG

No consigo solucionar el problema.

Un saludo,

Ane

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Error or problem , Export

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correct answers 1 Correct answer

Adobe Employee , Mar 26, 2024 Mar 26, 2024

Hello @Aneoocc,

This bug was fixed in a previous version. Thank you for filing your bug report. Fixed!

 

Cheers,
Kevin

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Community Beginner ,
Jan 21, 2023 Jan 21, 2023

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verifique o caminho do arquivo, não pode ter caracteres especiais ou acentos, algo assim, sou brasileiro no meu caso o problema era a palavra VÍDEO com acento e o programa aceita apenas palavras nativas em inglês, no caso VIDEO sem acento, que também serve para ç Ç ou outros caracteres quaisquer. Espero que resolva, abraço.

Atenciosamente

Tozo 

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hello @Aneoocc,

This bug was fixed in a previous version. Thank you for filing your bug report. Fixed!

 

Cheers,
Kevin

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