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Essential Graphics all black in Premiere

New Here ,
Mar 09, 2018 Mar 09, 2018

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Hello,

I recently created a library of Essential Graphics in After Effects. I tried it in Premiere on different computers (Mac and PC) and it all worked fine but some people that I added to the library are experimenting a common problem. The Essential Graphics appear to be all black and even though the Essential Graphics edit panel is accessible, none of their actions is working.

Captura de Tela 2018-03-01 às 14.44.41.png

Any idea of what could be the problem?

They all have the latest version of Premiere and After Effects installed.
They all have the right font installed.
I also asked some to do this: File > Project Settings > General and set the renderer to Software Only.

Hope someone can help.

Thanks and have a good day

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LEGEND ,
Mar 09, 2018 Mar 09, 2018

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Hmmm ... not had that. jstrawn​ ... might you be available today?

Neil

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New Here ,
Oct 02, 2023 Oct 02, 2023

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Have the same problem

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