• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Everytime when i start rendering Premiere crashing

New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Hello people, I've built a new PC, and every time I try to render a video, Premiere Pro crashes out of nowhere. It starts off well, reaching 30%, with all fans running at full speed to keep the machine cool. Suddenly, the fans begin to slow down, as if the rendering is complete. Shortly after, about 8 seconds later, Premiere Pro crashes. I've tried everything – a fresh installation of Windows 11, installed all the latest updates, tried new RAM sticks (just in case), completely disassembled the computer for a thorough inspection but found nothing unusual. I've also applied new thermal paste, but nothing seems to help.

 

The export settings are as follows: 2 MP4 video formats - the first is a facecam recording at 25fps (captured with Sony A6700 in Slog3), color-graded; the second is a gameplay video at 4k 60fps. The gameplay video underwent a standard edit with only color grading and nothing else special.

 

Format: H.264

Frame size: UHD (3840x2160)

Frame rate: 60

Field Order: Progressive

Aspect: Square Pixels (1.0)

 

Render at Maximum Depth - OFF

Use maximum Render Quality - OFF

Time Interpolation: Frame Sampling

Performance: Hardware Encoding

Profile: Main

Level: 5.2

Export Color Space: Rec 709

 

The rest of the settings are untouched. 

I also tried H.265 but with no luck. 

 

 

My PC specs:

i9 14900K

RTX 4090 Rog Strix

Z790-E GAMING WIFI II

96GB Corsair Dominator Platinum 6600 MHZ

4TB SSD Samsung Pro 

 

I appreciate it if anyone could provide a small suggestion for what I can look into, as this is truly frustrating. Thank you all for taking the time. It's greatly appreciated!

TOPICS
Crash , Export , Performance

Views

419

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Also did deleting the media files and cache. Also no succes. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Try turning off Hardware Encoding.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 22, 2024 May 22, 2024

Copy link to clipboard

Copied

LATEST

Tried it still crashes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 16, 2024 May 16, 2024

Copy link to clipboard

Copied

I faced a similar issue but managed to find a solution in the end, even though the Adobe executive couldn't help. My problem arose while working with complex graphics and morgt files that relied on hardware encoding and GPU. They kept crashing at the same point during rendering. After some digging, I discovered the culprit was the Nvidia codec.

Here's what I did: first, I made sure to turn off H.264/HEVC hardware encoding, as shown in the attached screenshot. When I tried turning it on, it crashed again, but turning it off worked fine.  adobe premiere.png I suggest giving rendering a shot using the QuickTime codec. If it works, it means there's an issue with Nvidia's hardware acceleration. After identifying the problem, you can turn off both settings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines