Export crashing when reaching JPG?

[NotXSco]

I'm using H.264 format to export my video and one point on the timeline is just a JPG image. Every time I've tried to export the video it crashes the second it reaches the image. Any ideas?

[Harold SIlva B.]

Hola Noticeable5EE4 es muy probable que la imagen que hayas imporatdo a Premiere sea demasiado grande quizas de unos 30megapixeles o mas y eso hace que premiere no la pueda procesar correctamente. te sugiero disminuir el tamaño en Photoshop y veras la diferencia.

Saludos

[NotXSco]

Thanky You, I'll try that.

[NotXSco]

So, Photoshop is saying my image is 1920px x 1080px, and that would only be 2 megapixels so I don't think that's the issue.

[NotXSco · Accepted solution]

Ok, so, I saved the image with Photoshop as a PNG instead and that seemed to fix it.

I created a new project to just test exporting the image and the JPG crashed while the PNG was successful. It's very strange that Premiere doesn't seem to support JPGs.