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Export crashing when reaching JPG?

Explorer ,
Aug 19, 2021 Aug 19, 2021

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I'm using H.264 format to export my video and one point on the timeline is just a JPG image. Every time I've tried to export the video it crashes the second it reaches the image. Any ideas?

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Crash, Error or problem, Export

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correct answers 1 Correct answer

Explorer , Aug 19, 2021 Aug 19, 2021
Ok, so, I saved the image with Photoshop as a PNG instead and that seemed to fix it.I created a new project to just test exporting the image and the JPG crashed while the PNG was successful. It's very strange that Premiere doesn't seem to support JPGs.

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hola Noticeable5EE4 es muy probable que la imagen que hayas imporatdo a Premiere sea demasiado grande quizas de unos 30megapixeles o mas y eso hace que premiere no la pueda procesar correctamente. te sugiero disminuir el tamaño en Photoshop y veras la diferencia.

Saludos

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Explorer ,
Aug 19, 2021 Aug 19, 2021

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Thanky You, I'll try that.

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Explorer ,
Aug 19, 2021 Aug 19, 2021

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So, Photoshop is saying my image is 1920px x 1080px, and that would only be 2 megapixels so I don't think that's the issue.

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Explorer ,
Aug 19, 2021 Aug 19, 2021

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Ok, so, I saved the image with Photoshop as a PNG instead and that seemed to fix it.

I created a new project to just test exporting the image and the JPG crashed while the PNG was successful. It's very strange that Premiere doesn't seem to support JPGs.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines