Export freezes

Explorer ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

Surface Pro 8. 32 Gb RAM. Win 11.Has worked well with earlier versions of PP. Now it freezes, at a low % completion. Video captured on Hero 10 at 60 fps and output is set to match source. MP4 and HEVC fail. AVI worked, though I do not like the quality.

I am a relatively unsophisticated PP user so I do not even know how to troubleshoot this.

 

Please Help.

 

Neal

 

TOPICS
Crash , Error or problem , Export

Views

43

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

If using version 22.3, update to 22.3.1.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 27, 2022 Apr 27, 2022

Copy link to clipboard

Copied

LATEST

I am using 22.3.1

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines