export freezing

New Here ,
Mar 03, 2022 Mar 03, 2022

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Hello, my export is going very well without error, but when opening the video the image is frozen, and every 5 seconds or so the image changes and then freezes again.

I export in 4K 25fps I also exported in 1080p but nothing changes.

This is a 20 sec video with some basic zoom in zoom out transitions.

The preview works very well.

I don't understand.

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Crash , Export

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Adobe Community Professional ,
Mar 03, 2022 Mar 03, 2022

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Maybe try importing rendered video into Premiere and see if it plays well inside of Premiere.

I'm thinking that the video may be fine but your system may have trouble playing it back.

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Adobe Community Professional ,
Mar 03, 2022 Mar 03, 2022

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Adobe Employee ,
Mar 04, 2022 Mar 04, 2022

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Hi there!

Sorry to hear that. Can you let us know your system details (OS, CPU, RAM, GPU)? What's the source of the media files? 

 

Let us know.

Thanks,

Kartika

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