Export problem with DJI files

[fernando.andreh]

Hello,

I'm facing a problem I've never had before. Some DJI drone 4k files play perfectly on the timeline while I'm editing, but when rendered they freeze as if it were a streaming with internet problems. I've tried all kinds of formats and resolutions, I've tried removing all the effects, rendering the raw file in a sequence of the same resolution, nothing works.

My system:
macOS Sonoma 14.5
Premiere Pro 24.6.1 (build 2)
i9 intel / 32gb RAM

Please, I appreciate any help.

[PaulMurphy]

Can you clarify what you mean by "rendering"? Are you referring to Sequence > Render In to Out, Clip > Render and Replace, or File > Export > Media? If you're exporting media, are you using Premiere or Media Encoder?

Also, where is your DJI footage stored?

[fernando.andreh]

Hello,
I was referring to File > Export > Media in order to generate the final file. I use Premiere's native rendering for this.
The footages are located on the same external SSD as the entire project. The interesting thing is that no problems occur during editing, only in the final result of the rendering (in any format).

[PaulMurphy]

Try moving your project file to a local drive and see if that helps.

Also, what type of connection are you using for the SSD?

[fernando.andreh]

No luck. As it seems, the only way out is to convert from DJI's .mp4 to prores or something. Any other try always end with a freezing video of that footages.
The connection is the USB-C of the macbook pro.

[Ann Bens]

The drone might be very common, but the footage is very highly compressed and known to give issues when editing.

[IanB_360]

Hi fernando.andreh

Sorry for the frustrations you are facing with these drone files. We would like to take this opportunity to work with you and improve the performance when cutting with Dji drone footage. You should'nt have to do extra steps to work with the footage you want to use in your creative project.

I have sent you an email ,  if you have time can send over some of these files in your cut that are giving you grief? We will attempt to repo the problems you are having . We would love to work with you in improving the performance of using these files and also believe it should be notated as a bug if it is not performing as you expect it to.

Thank you

Ian

[jamieclarke]

Hi @fernando.andreh - Would you be able to post a screen recording of the issues you are experiencing so that we can see