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Export video problem!AdobeInstalledCodecs message

Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Hello!I have problem with video export,when i try to export video i got message what Unable to install:C:\Users\Public\Documents\AdobeInstalledCodecsTier2\3.0\mc_enc_hevc_dll.
And programm hang stops and i cant do nothing..
Why its happend and how i can decide that problem?
I bought Adobe Premiere 1 day ago .

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Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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And that folder Users\Public\Documents\AdobeInstalledCodecsTier2\3.0 i have empty.. There should be that file mc_enc_hevc.dll?

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