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Export with Media Ecoder is out of sync. With Premiere Pro export direct it works.

Community Beginner ,
Aug 31, 2021 Aug 31, 2021

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Hi there

I have a really uncommon issue. Since about two weeks, maybe since Version 14.5.1 my exported videos are out of sync if i use bulk export with media encoder.

 

My imported videos are recorded with xsplit as mp4 with a Canon EOS R and a Blue Yeti Mic in full HD or 4K with a VFRon 30 or 60fps. 

So i thought the variable frame rate (VFR) is the problem and i converted it to CFR (constant frame rate). 

 

In preview Mode it's sync.

With Premiere Pro direct export it's sync.

With Media Encoder not.

 

I already used a earler version 14.5.0 of Media Encoder but it wasn't the solution.

 

Here are my settings (sorry it's german)

chrisbeyeler_3-1630477929717.png

chrisbeyeler_4-1630477937478.pngchrisbeyeler_5-1630477949031.pngchrisbeyeler_6-1630477957197.png

 

chrisbeyeler_7-1630477965834.png

 

chrisbeyeler_8-1630477973922.png

chrisbeyeler_9-1630478011981.png

 

My System:

Dell XPS 9500

chrisbeyeler_10-1630478058854.png

chrisbeyeler_11-1630478139101.png

 

 

 

 

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correct answers 1 Correct answer

Community Beginner , Sep 29, 2021 Sep 29, 2021
I know where the issue comes from.I use plugins for my audio and it seems that adobe premiere can't handle this in a correct way. This is due to the fact that Premiere does not respect the Reported Latency from the plugins and can't compensate for it automatically.

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Adobe Community Professional ,
Sep 01, 2021 Sep 01, 2021

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Which tool did you use to convert the VFR?

AME will pick the wrong framerate most of the time. Use Handbrake or Shutter Encoder.

Turn off Hardware encoding and try again.

 

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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Is used Handbrake. I also tried with Software encoding and it didn't work.

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Hi,

This doesn't make sense to me. How long are these video clips? Are you exporting to internal storage, attached storage, or networked storage?

 

Thanks,
Kevin

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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1min or 30min it doesn't matter. Internal storage on my harddrive.

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi Chris,

What happens with a standard video file recorded with your camera? Are those clips behaving normally or only those acquired with your streaming video setup? It would be good to see if this is source footage related or related to your project or even your computer.

 

Thanks,
Kevin

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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Unfortunatly i don't record sound on the cam so i tried with another movieclip. and it's insane. only importing in my sequence and exporting.

 

Maybe the problem is there?

 

chrisbeyeler_0-1630673994375.png

 

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Engaged ,
Sep 03, 2021 Sep 03, 2021

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Your sequence settings are odd - your using an old PAL codec on a 60fps timeline. I would defintely change that. Try dropping one of your problematic source clips straight on to the new sequence icon and see what the sequence settings default to and use that as the preset for your timeline.  DVCProHD50 is a very old hardware codec designed to work at 50i upper field first and also at a different pixel aspoect ratio. Don't use it unless your source material is DVCProHD.

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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So i changed the sequenzce to i-Frame MPEG but it has no effect to the export through media encoder...

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Adobe Community Professional ,
Sep 03, 2021 Sep 03, 2021

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Update windows.

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Community Beginner ,
Sep 03, 2021 Sep 03, 2021

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Windows is up 2 date. There is only a cumulative update.

 

Could it be a media encoder bug?

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Community Beginner ,
Sep 29, 2021 Sep 29, 2021

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I know where the issue comes from.

I use plugins for my audio and it seems that adobe premiere can't handle this in a correct way. This is due to the fact that Premiere does not respect the Reported Latency from the plugins and can't compensate for it automatically.

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Engaged ,
Sep 30, 2021 Sep 30, 2021

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Chris you should mark your answer as correct so other users can find it and also maybe specify which plug ins you were using.

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