Exported File is Incomplete

[BrunoMesquita93]

Hello!
I am having this issue quite a lot these days.

I export a video file in 4K CBR 60 and the file is incomplete! Its starts playing normaly but at some point in the video it jumps back to the beginning. Even if I manualy put the timeline at the ending it jumps back again.

Any solution for this?

Thanks!

[Ann Bens]

FAQ: What information should I provide when asking a question

[Kartika Rawat]

Hi there!

Sorry for that. Could you share more information?

• What are your system details (OS, CPU, RAM, GPU)?
• Have you tried resetting preferences? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-reset-trash-preferences-in-premie...

Let us know.

Thanks,

Kartika

[BrunoMesquita93]

Sorry about the missing information.

Here it goes:

- Windows 10 Home

- 16 GB RAM

- Intel Core i7 2.30 Ghz

- Nvidia GeForce RTX 3050 4GB

I am using Adobe Premiere Pro 15.4.1

This problem only happens on long videos 50+ minutes for example. "Short" ones like 15 to 30 minutes usually there is no problem.

Hope you can help me!