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Exported Video but no sound in iOS

New Here ,
Mar 09, 2022 Mar 09, 2022

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Hello. I exported my videos on premiere pro with H.264 format and Match Source Adaptive Low Bitrate preset. The videos only contains video and music background... 

 

But the sound doesnt work when i sent (the video result) to iOS. 

The sound only working on android and windows...

 

Please help me 

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Editing , Export , Formats , How to

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Adobe Employee ,
Mar 10, 2022 Mar 10, 2022

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Hi Anneesha PTPP,

 

We're sorry to hear about this. Which app are you using on your iOS device to play the media? Also, is the audio completely missing, or is it out of sync?

 

Thanks,

Sumeet

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Community Expert ,
Mar 10, 2022 Mar 10, 2022

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Is your audio muted on the timeline?

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