Exported video is out of sync

Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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The video appears normal before I exported it. But somehow after I export the video in H.264 format, it is out of sync, the audio is delay with the video. I've tried exporting it in in MPEG2. MPEG4, used the Media Encoder, changing the time frame from 23.976fps until 30fps, closing the app and restarting my laptop yet it is still out of synch. I need to finish this video by tonight for my school event...

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Audio , Crash , Editing , Error or problem , Export , Performance

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Community Beginner , Mar 08, 2022 Mar 08, 2022
Ah! Finally fixed it, thank you so much guys. I use "Posterize Time" under Effect> Video Effects> Time> Posterize Time and change the frame rate of the clip form 60 fps to 24 fps. When I export the video everything is sycnhronized!

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Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

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If the footage is variable framerate convert to constant framerate with Handbrake or Shutter Encoder before bringing into Premiere.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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All the raw footage used does not have any problem with the synchronization, it's just the exported video...

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Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

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Yes I got that, but still vfr footage can cause this issue.

Are these real RAW files or just source files as in e.g. mp4.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Oh most the files are in MP4 and MOV format

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Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

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Post screenshot of clip in MediaInfo in treeview here on forum

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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I've changed the format to MP4 and tried to export it but it is still out of sync with the audio, does it have anything to do with my export setttings?Screenshot (282).pngScreenshot (281).pngScreenshot (280).pngScreenshot (279).png

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Mentor ,
Mar 08, 2022 Mar 08, 2022

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i see hardware encoding on there. try software encoding.

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Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

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Framerate 60 fps, timeline 23.976fps - 30fps, export 25 fps? That is a big mess.

Keep everything the same as the original clip.

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Community Beginner ,
Mar 08, 2022 Mar 08, 2022

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Ah! Finally fixed it, thank you so much guys. I use "Posterize Time" under Effect> Video Effects> Time> Posterize Time and change the frame rate of the clip form 60 fps to 24 fps. When I export the video everything is sycnhronized!

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