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Exporting: error code 5

New Here ,
Jun 07, 2021 Jun 07, 2021

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Hello

I am using premiere 14.3.
I'm trying to export a project to mp4 but an error message appears at the very end of the process: "error while compiling" with error code 5.

I tried several methods like changing the settings in mercury Cuda only for example, but nothing changes.

Besides, the final video does not appear in the file explorer, but if I search for it from Adobe premiere, it appears and I can watch it with VLC, but not copy / move it.

I have searched everywhere and apparently it is memory related, in short can someone please help me?

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Error or problem, Export

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi Dimitri!

Sorry for the Error compiling movie. Could you share a screenshot of the message? What happens when try switching the video renderer to "Software Only"? Does that help in rendering?

 

Let us know.

Thanks,

Kartika

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