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EXPORTING FAILS

New Here ,
Aug 17, 2021 Aug 17, 2021

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Hello everyone and would appreciate some assistance. My software is up to date yet while trying to export a sequence to H264 my system is crashing... sometimes a bad video file (seems to randomly pick one) and sometimes a bad render section (?) is identified by timecode. Anyone know what is happening?

 

MAC PRO Big Sur 11.5.2

Thank you !

 

 

 

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Aug 17, 2021 Aug 17, 2021

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GRaid system 

28T Capacity

19T available so I don't think it is storage

I am fairly new at media management side of things, Is there something in my cache or temporary storage tha I can service to help things run smoothly? 

Could this be an issue with my hard drive space on my MAC Pro?

Thanks so much Bob

 

 

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Adobe Community Professional ,
Aug 17, 2021 Aug 17, 2021

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How much free space is on the internal hard drive?

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New Here ,
Aug 17, 2021 Aug 17, 2021

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1TB Capacity

376 G available 

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New Here ,
Aug 19, 2021 Aug 19, 2021

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Hello, have you find a solution ? I have the same trouble, media encoder doesnt want to export, and premiere pro cant export anymore. Its a real emergency for me, because i had to export films today for my customers !

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New Here ,
Aug 20, 2021 Aug 20, 2021

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No... still having issues!

 

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Adobe Employee ,
Aug 20, 2021 Aug 20, 2021

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Hi there,

 

We're sorry about the poor experience. Have you tried exporting in any other format (like QuickTime > Apple ProRes) & checked if it's exporting properly?

 

Thanks,

Sumeet

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