Exporting issues

New Here ,
Jul 18, 2022 Jul 18, 2022

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I always seem to run into some issues while exporting projects. The first time I export, it works fine; the second time, however, it works, but gets stuck at 100%; and the third time, it crashes the application entirely. I restart my computer every time this issue occurs, but this causes the issue to repeat itself.

 

Device specifications

Device name ASUS TUF Gaming FX505DD/DT/DU
Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 32.0 GB (31.4 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

Windows specifications

Edition Windows 10 Home
Version 21H2
Installed on ‎8/‎17/‎2020
OS build 19044.1826
Experience Windows Feature Experience Pack 120.2212.4180.0

TOPICS
Crash , Error or problem , Export , Freeze or hang , Hardware or GPU , Performance

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there,

 

We're sorry to hear about this. Is this happening while exporting any specific sequence? Let us know the version of Premiere Pro & the export settings. Also, have you tried switching the Renderer to Mercury Playback Engine Software Only & checked if it's exporting properly?

 

Thanks,

Sumeet

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