Extention grayed Disabled

[Ghanshyam30491524zl9m]

Hi extension is grayed out  or disabled, previously i was able to add the frameio panel , but now i can not Please let me know how this can be enabled 
Adding screen shot PLease find it 

[Ali Jaber]

That was a bug in one of the previous versions, which version is yours?

[Ghanshyam30491524zl9m]

My version is 23.4

[bbb_999 · Accepted solution]

There's no need to add the frame.io panel; it's been integrated since last year. 🙂

You can access it via the "Window --> Review with frame.io".

[Ghanshyam30491524zl9m]

But why this extension is grayed i need to add some other panels, frame io was just an reference i used

[Bruce Bullis]

If you have installed other extensions into the correct directory, and the menu item is still gray, that means the extensions were not signed (the r they're not PPro extensions), and that the loading of unsigned extensions has not been enabled. How did you install the other extensions? Where are they, on disk?