When trying to set or add a key color in HSL secondary in Lumetri color in Premiere Pro, nothing happens. I click the eyedropper, then click the color on my image, and no key is set. I can click any color, anywhere, and no mask is created and the HSL sliders don't budge. It is only on rare and random occasions that I can manage to select a color. I have tried selecting a key color in both the Lumetri panel and the effects control panel. Some related posts have suggested this may have to do with having two monitors, however, I've experienced this on systems with both one and two monitors. The eyedropper works better in the RGB curves effect, but there are times when I have the same issue. Any idea why this isn't working? I've been setting my sliders manually, but would really love to use the color picker, which should not be so consistently dysfunctional!
I'm able to click on both the program monitor in the UI screen on my primary monitor, and the Mercury Transmit Out full-screen on my second monitor, and do anything with the color-pickers.
I don't have it set up with a monitor panel dragged to a different monitor however, so I don't know about that type of setup.
I can't replicate your troubles. That would be as annoying as heck though. Now, I don't often use the mouse to select colors, as I have both a full Elements panel and a Ripple, and in HSL with either I can quickly set a key just using the control surface tools. But still, I've no trouble with the mouse when I do.
How do you have your UI setup across the two monitors?
Give this a try please:
THIS WORKED!!! Couldn't find this answer anywhere else.. my eyedropper wasn't working on a particular monitor and this fixes it. Thank you.
nevermind, works a little but still a problem. sigh. also can't seem to delete my comment, so I must write this one instead. double sigh.
Did the suggestions given above help at all?
Let us know if you still need assistance.
I tried but couldn't get it fixed. Is there anything that can be done?
Im having the same issues with the eyedropper tool. It doesn't activate when you click on it so you cant then go onto use it to white balance etc. Im on the most recent version of Premier Pro. can you help please
I'm presuming you do have a clip selected on the sequence?
I have recently found the picker to be very inconsistent with functionality.
Some strange things happen like picking a totally different colour or not even being able to pick a colour.
(and yes I have the correct clip selected) (and no the image is not full of noise) (and happens with all footage formats I work with)
The only consistent thing is that while working with dual screens when I select the dropper and then move to my other screen for selection, the cursor takes approx 2 secs to change from a cursor to a dropper... very very frustrating.
Does not happen with single screen use.
Mac Pro (Late 2013) Mojave 10.14.5
Proc: 2.7 GHz 12-Core Intel Xeon E5
Memory: 64 GB 1866 MHz DDR3
Graphics: dual AMD FirePro D700 6 GB
External 8T Promise Raid Array
I've found it far more accurate when using the program monitor on the main UI screen. Rather than the Transmit Out screen.
I do use the ability to enlarge the image to get a better selection.
I only pick colours from an enlarged program monitor
from within the interface... I just have the prem interface set up as a dual screen workspace with my separate tech monitor as my main output via transit/black magic card
i am having the same problem and none of these answers have helpled i have to say
I have the same issue. Color picker works a couple of times every time I restart Premiere, then it dissappears when trying to add more than 2-3 colors. Then all the selection work I've done will suddenly, randomly dissappear if I click someting else in the timeline. This has happened three times in a row now, and I restarted Premiere every time.
I am using a multi camera setting, and adding the Lumetri to an adjustment layer.
Hey, I had the exact same problem, until I disconnected my second monitor and the eyedropper tool suddenly started working again. So if you're using a second monitor, disconnect it and see if the eyedropper selector works.
[SOVED] Same issue. The color picker works again after I plug off my external monitor.
I'm on Windows 10 with latest patches and latest primiere pro.
It seems to be a bug either for Windows or for premiere that it can not pick color when the secondary monitor is plugged in.
I used the extend mode with the secondary monitor.
Do you have Windows Display scaling turned on?
One thing that has been an issue at times ... if even one pixel-line of a Premiere window from one screen overlaps another, Premiere gets wonky. And that is darn hard to see.
Its now June 2021 and I have this issue and have had it for a long time. Please, Please fix this stupid issue. I have tried all these suggestions and it still won't work. I am going to start editing in Resolve from now on, as the issues with Premiere just keep stacking up.
64gigs of ram
1070 nvidia card
everything is up to date.
My dropper wasn't working. I'm on a dual monitor setup with premiere windows in both monitors. I dragged my main window to my second monitor and the eye dropper worked. Main premiere window back on my main monitor and it doesn't work. Hope that helps at little.
everything up to date.