Facing green noise problem in every video

Community Beginner ,
Nov 22, 2021 Nov 22, 2021

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Hello good people,

I beg expert support to get rid of the problem I am facing so far in Adobe premier pro. And I am unable to render a single without having green bar error (see attached photo). I have also switched to the mercury playback engine software only, still the problem is same. 

 

Anyway, I could not solve this issue and it is very frustrating finding a error after rendering. I do appreciate expert opinion soon. Thank you in advance! Premier pro.PNG

 

Kind Regards

Rezaul Karim 

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Adobe Community Professional ,
Nov 22, 2021 Nov 22, 2021

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are you on Mac or Pc ?

which version of premiere pro ? 

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Community Beginner ,
Nov 22, 2021 Nov 22, 2021

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I am on Windows 10 and just a couple weeks before I bought premier pro so the version would be 2021.

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Adobe Community Professional ,
Nov 22, 2021 Nov 22, 2021

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Is your graphic card driver up to date?

 

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Community Beginner ,
Nov 22, 2021 Nov 22, 2021

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Thank you for your time and reply!

 

Do you mean roll back driver? If so then my roll back driver is disable (see attached). If it is different would you please guide me? 

 

Unbenannt.PNG

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Adobe Community Professional ,
Nov 22, 2021 Nov 22, 2021

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Don't rely on Windows.  Go directly to the Intel site.

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Community Beginner ,
Nov 22, 2021 Nov 22, 2021

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Good advice.  Premiere is so reliant on compatible drivers...this is a must.

Do you have Lumetri on this vision?  I have found when updating PP versions, Lumetri often requires a driver update to function correctly.


Cheers

 

Brett

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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I have already updated my driver still my problem exist, it is really frustrating. Dear experts please assist. 

 

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Adobe Employee ,
Dec 03, 2021 Dec 03, 2021

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Open your project and go to File>Project Settings>General and switch the renderer to "Software Only" mode. If that doesn't work, use the toolbar at the top to open your Media Preferences. On Mac, go to Premiere Pro>Preferences>Media and uncheck "Hardware accelerated decoding" then restart Premiere to see if the glitch is still there. If you're on PC, go to Edit>Preferences>Media.

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