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Facing issue to load essential Graphics and getting error - An error occured during download from ad

New Here ,
Jul 10, 2023 Jul 10, 2023

Hi,

 

Facing issue to load essential Graphics and getting error - An error occured during download from adobe stock server. please try again.

alredy reinstall app but still facing issue please guide me what to do ?

TOPICS
Error or problem , Import
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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

Hi Dheeraj30542220y1lj!

Sorry about the error. What type of Adobe account do you have (enterprise/ individual)? Could you try signing out and back into your Creative Cloud account and see if that helps?

 

Let us know how it goes.

Thanks,

Kartika

 

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New Here ,
Jul 12, 2023 Jul 12, 2023
LATEST

Hi Kartika,
Facing same issue after login again and als checked all version and i am using enterprise adobe account.
it is possible due to below image or not ?please check 

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