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<moved from enterprise and teams >
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Hello kglad
Can you explain to me in detail what that means? I'm reaching out for help.
Thank you
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it only means i moved your message to a forum where you're more likely to get a helpful answer. nothing to do now but wait for a premiere expert to address your issue.
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Kglad
Thank you very much! I'll keep waiting thank you!
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you're welcome. (and hopefully @Richard M Knight or @R Neil Haugen or @Stan Jones we'll get a chance to check your issue.)
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So what is your current version of Premiere Pro? As in ... from the Help/About dialog ... 23.1.0 build 86 ... ?
Do you have AfterEffects installed, and if so, which version?
Neil
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Hello Neil
Did you already get some time to look into it?
Thank you a lot for your time.
Jamie
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(use the adobe screenname preceeded by the ampersand to flag someone. eg, @R Neil Haugen.)
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Okay buddy I'll wait.
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I would check with Envato at this point ... those should work in Pr if they have been properly finished. Sometimes, the "universalizer" step is left out ... and yes, that's a real thing. It means that the mogrt will work across languages which is more important than one might realize.
It also catches a few other bits & pieces.
Neil
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Thank you, Neil
I already send a reply to customer support and they replied back that it maybe is a problem with the premiere pro. So I'll stay in a loop a guess.
Thank you.