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FAQ: How to solve issues related to undocked panels in Premiere Pro v14.5?

Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Update: This issue is being addressed in our Beta releases and will be available in a future stable release. You may download the Beta build from the Creative Cloud Desktop app. Please refer to this link to know more about Beta apps.

 

We are investigating an issue with Premiere Pro v14.5 wherein undocking panels or splitting workspace across multiple monitors might cause a few features to not work.
These are:

  • Keyboard shortcuts not working.
  • Drag & Drop functionality not working for the clips on the timeline.
  • In a few cases moving media clips to a different track on the timeline causes the media/asset to get duplicated in the project bin.

Workaround to fix these issues is to dock the panels or use any of the default Workspaces under the menu Window > Workspaces. If you have modified any of the default workspace, you may reset it under Window > Workspaces > Reset to Saved Layout.
Hope it helps.

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correct answers 1 Correct answer

Contributor , Oct 26, 2020 Oct 26, 2020

Ditto exactly!

My setup has 2 monitors to work within and a third to monitor at full resolution. 'Delete/Clear' buttons not working, dragging anything in the Project panel not working. All fixed by switching to an Adobe preset workspace and then switching back to my custom workspace.

MacbookPro 16" 2019, 2.3GHz, 8 core i9, 64GB RAM, AMD 5500M 8GB, OSX 10.15.7 operating in closed clamshell mode with monitors attached via OWC Thunderbolt 3 Pro Dock and OWC Thunderbolt 3 Standard Dock

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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In additon to what other people have said, if I dock the Project panel in another window, I can't move clips around in/out of folders in the project panel itself.

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Explorer ,
Oct 26, 2020 Oct 26, 2020

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It happend to me. Im working on 3 monitors and lost possibility to 3point editing. When i change my windows setup (WIN+P) to "PC SCREEN ONLY" insert/overwrite starts working immidietly. 

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Explorer ,
Oct 26, 2020 Oct 26, 2020

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I have uninstalled 14.5 and gone back to 14.4, problem fixed! Thanks Adobe

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Ah, so the new fling you met online had a bunch of issues that made your life difficult, so you had to go running back to the ex.

 

I get it and have been there myself.

[passes zefrey a beverage, gives fist bump]

 

 

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Participant ,
Oct 26, 2020 Oct 26, 2020

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An alternative workaround is to close your undocked window(s), then use Reset to Saved Layout, and everything works again.

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Participant ,
Oct 26, 2020 Oct 26, 2020

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When will this be fixed??? Having major issues with this problem

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New Here ,
Oct 27, 2020 Oct 27, 2020

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I'm having the same issue with docked panels as well. I've got a 3 monitors configuration and my project panel is on monitor number 2. I can't drag and drop assets within the panel, nor from folder to folder, can't playback from source monitor and all my keyboard shortcuts don't work at all when on monitor 2. This is extremely frustrating, not to mention how much it's affecting my workflow. Any ideas? 

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Engaged ,
Oct 27, 2020 Oct 27, 2020

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How embarassing that this passed your quality assurance. Very disappointing. Huge dealbreaker for workflow.

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Explorer ,
Oct 27, 2020 Oct 27, 2020

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I'm having all these reported issues mentioned in this post:

  • Keyboard shortcuts not working. (delete key, etc)
  • Drag & Drop functionality not working for the clips on the timeline OR dragging them in to begin with

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Having this issue on a Mac and it's crippling my workflow. Please help.

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New Here ,
Oct 27, 2020 Oct 27, 2020

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I'm having this issue as well on a Windows machine. Really frustrating. Please resolve this ASAP.

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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Все начинает работать когда переходишь в одномониторный режим.

 

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New Here ,
Oct 28, 2020 Oct 28, 2020

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My solution that somehow works:

  1. (Workspace > Reset to Saved Layout)
  2. Change to some different standard Workspace
  3. Then back to mine

When I close and reopen Premiere however all is lost again... 😕

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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Все начинает работать когда переходишь в одномониторный режим.

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Community Expert ,
Oct 28, 2020 Oct 28, 2020

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The bug is fixed in latest Beta

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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The undocked panels and/or panels across multiple monitor issues should be fixed in Premiere Pro 14.6 Beta 045, which is now available for download in Creative Cloud.

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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This sounds exactly like my issue!  I am using two monitors and when I click on the default work space it seems to work fine  Hopefuly they will fix this quickly

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Adobe Employee ,
Oct 28, 2020 Oct 28, 2020

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FYI, this should be fixed in Premiere Pro 14.6 Beta build 045, which is available now in Creative Cloud, if you would like to try it out. This fix will will also be in 14.6 when it ships.

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Community Beginner ,
Oct 29, 2020 Oct 29, 2020

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Experiencing issue reported here - keyboard shortcuts not moving on my undocked windows on my second monitor - functioning workaround found to be close save my layout, close the undocked windows and then reset the layout from saved.

Please fix as it's annoying to start my day with closing my undocked windows and then resetting them.

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New Here ,
Oct 29, 2020 Oct 29, 2020

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A quicker workaround that I found was to open the keyboard shortcut menu, hit ok, then perform edit. But it had to be done for EVERY SINGLE EDIT. Still quicker to open the menu than save, close and reset. I just reset workspace to default (single screen) and it works now - but my speed is really going to suffer without my other monitors. Hope this helps!

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New Here ,
Oct 29, 2020 Oct 29, 2020

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I experience this as well. When will a new update for this issue come? This is crazy.

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New Here ,
Oct 29, 2020 Oct 29, 2020

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Thank you for this! I am sad that I cannot use multiple monitors anymore (really helps speed workflow), but at least I can EDIT! This was a HUGE headache this week - so thank you for helping me discover that it was my undocked panels that were the issue and allow me to resume work. Looking forward to the new update!

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Participant ,
Oct 30, 2020 Oct 30, 2020

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You can still use multiple monitors. When you open a project, close the undocked window on your other monitor, then reset workspace to saved layout. Only takes a few seconds at the start of every project but then everything works fine.

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Participant ,
Oct 31, 2020 Oct 31, 2020

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Why are we waiting for 14.6 to fix this? So we have to wait a month for this fix? Can't you release a bug patch before 14.6? I can't rely on a BETA for my workflow, disappointing. I'm downgrading to previous version.

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Explorer ,
Nov 01, 2020 Nov 01, 2020

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If Adobe does Beta releases, why are there so many bugs in the "stable" releases...
This is a major pain, have 3 monitors so the fix is no use and don't trust using a beta release considering how buggy early "stable" releases are.. hope this gets fixed soon

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