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Fechamento Inesperado do Premiere

New Here ,
Oct 08, 2022 Oct 08, 2022

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Meu Premiere tem fechado sozinho as vezes no meio da edição, aparece somente a opção de enviar algum relatório. Não cosigo usar algumas ferramentas por erro, como a sincronização de áudio automática por exemplo. Queria saber se alguem já passou por isso e consegue me ajudar. Grato! 

TOPICS
Audio , Crash , Editing , Error or problem , Import

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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New Here ,
Oct 09, 2022 Oct 09, 2022

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Continuo com dificuldades para sincronizar o áudio do vídeo. Meu premiere não está funcionando corretamente. Tentei todas as opções acima e não resolveu meu problema. Consegue me ajudar novamente com outras soluções?

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Community Expert ,
Oct 09, 2022 Oct 09, 2022

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Can you translate that error message to English, please?

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