My videos won't show in files to choose from. I am wondering if I should uninstall and reinstall. I have several.mp4 files that will not offer to select.
In the import window you might want to make sure that the drop down is set for all available formats.
You may also want to reset preferences:
hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting
A screenshot would help. There are a variety of ways to get to files for import, and 2 different opotions for filtering filetypes.
I have had a problem like this myself. But it is the opposite: the files are restricted, then when I adjust the filter, they are all there. The screenshots will be helpful.
The images did not attach. You can't insert images if you are responding by emai.
Respond on the forum and pick the icon for "insert photos."