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Files not showing

New Here ,
Jul 19, 2022 Jul 19, 2022

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My videos won't show in files to choose from. I am wondering if I should uninstall and reinstall. I have several.mp4 files that will not offer to select.

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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In the import window you might want to make sure that the drop down is set for all available formats.

You may also want to reset preferences:

hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting

 

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New Here ,
Jul 19, 2022 Jul 19, 2022

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Thanks, I have tried both options. It seems as though the files will show
and are selectable only the first time I put them in a folder. It's very
odd and frustrating. When I attempt to add files to a started project u end
up in a 2-hour rabbit hole and eventually give up.

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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A screenshot would help. There are a variety of ways to get to files for import, and 2 different opotions for filtering filetypes.

 

Stan

 

 

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New Here ,
Jul 19, 2022 Jul 19, 2022

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The problem I have been having is files not showing in folders. in this
case, there are 30 video clips in this folder "Andrews Light Shows" but
only showing one file when opened.

[image: image.png]

[image: bb6c3f5d-c855-4b60-8485-20d0eb4934b2.png]
[image: image.png]

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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I have had a problem like this myself. But it is the opposite: the files are restricted, then when I adjust the filter, they are all there. The screenshots will be helpful.

 

The images did not attach. You can't insert images if you are responding by emai.

 

Respond on the forum and pick the icon for "insert photos."

 

Stan

 

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