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[Fixed] Captions burning into video even when not selected to

Explorer ,
Oct 20, 2021 Oct 20, 2021

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When I export a video ( h.264 ) I am selecting to create a sidecar file ( SRT ) on the captions tab , when I export, it does create the SRT file, but it also burns the closed captions into the video. When I select NONE for Caption Export options when exporting, it is still burning the closed captions into the MP4 file.

This is happening on all 23 sequences inside my project file. The only way I can get the captions to not burn in, is to turn off the eyeball on the Subtitle track. Which then requires me to re-render the entire timeline.

This is using Premiere v15.4.1 build 6 . Any thoughts ?

 

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Error or problem , Export

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correct answers 3 Correct answers

Explorer , Oct 28, 2021 Oct 28, 2021

Had time to start a new small project , using some of the same footage and audio. Captions are exporting as they are supposed to.

The only thing I can think of is I use a master project with all  my folders, sequences, etc already created so I have a common start point, something in the project must be "off". I am going to create a new master project "template" and go forth with that.

 

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Explorer , May 18, 2022 May 18, 2022

Hi again, I updated to Premiere v22.4 and it seems to have resolved. Thanks for your assistance.

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Participant , May 16, 2024 May 16, 2024

Hello Folks,
Any permanent solution to this issue? I just ran into this issue on Pr 24.3 (Build 59) as of May 16, 2024. Using MacStudio 2023 macOS Ventura 13.5. I even tried deleting cache to no avail. The only workaround I figured out is to turn off caption track, export the video; then turn on the caption track and export as a SRT file from the captions panel. Not very helpful if I have longer videos. Any other guidance to solve this issue once and for all would be most appreciated.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 07, 2024 Mar 07, 2024

Hi Community,

This bug has been marked as fixed in Premiere Pro 22.1 and later. If this fix is still not working for you, please let us know.

 

Thanks,
Kevin

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Community Expert ,
Aug 20, 2024 Aug 20, 2024

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@Kevin-Monahan,

 

Before responding to John, reviewed this whole thread, including the screenshots, and then ran a group of basic tests. Subtitle captions, exported H.264, all from PR (not AME), with and without using Previews and with and without an AE linked composition, and varying the order of plain export, export sidecar only, etc. I could not get a burned-in export with captions off in the export setting.

 

Barry's situation is very different, and I commented in that post.

 

I noted that ESTLL was different from all others because captions were disabled in the track header and still showed in the Program Monitor. I don't think there's any other report of that problem.

 

Many users reported too little information to attempt replication.

 

Stan

 

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Community Beginner ,
Mar 07, 2024 Mar 07, 2024

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Happy to report that even though this issue drove me crazy for what seemed like forever, I have not ran into the issue again in many months. 

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Explorer ,
Mar 07, 2024 Mar 07, 2024

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Oops, no idea how it keeps logging me into my old account. 🙂

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Adobe Employee ,
Mar 07, 2024 Mar 07, 2024

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Cheers, @JTW_Jr_702. Thanks for letting the community know.

 

Kevin

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New Here ,
Mar 22, 2024 Mar 22, 2024

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Hi @Kevin-Monahan We are still having this issue with Premiere 24.2.1

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Community Expert ,
Mar 23, 2024 Mar 23, 2024

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@digital.nomad624,

 

As you can see, this thread is long (and mostly old), and there was confusion regarding whether the captions were actually burned in. I have never been able to replicate the problem once those issues were ruled out. But it is marked as fixed, so some bug was identified in an earlier version. Thanks for reporting you are in 24.2.1.

 

So first, just report your testing method.

 

I recommend reimporting the file to PR - are the captions burned in?

 

Or, in PR export settings with the Captions setting as None or Sidecar, before exporting, look at the preview window. Are the captions visible? If so, they will burn in.

 

Also, disable the captions (turn off visibility with the eyeball in the caption track header), and confirm that they do not burn in.

 

If they are indeed burning in, then let us know the caption format (Subtitle/608/etc), the export format (H.264/mxf/etc), and and what export settings (Other than burn-in) result in the captions burning in (embed/sidecar/none).

 

Edit to add:

 

Reading through this thread, I'd also like to know Mac (version?) vs PC and whether you have linked AE comps.

 

Stan

 

 

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Participant ,
May 16, 2024 May 16, 2024

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I am on a 2020 i9 iMac with maximum specs (2TB SSD) and macOS Ventura 13.6.6. This has not been an issue for me for the most part anymore, but it did happen with a ProRes HQ encode out of Premiere 24.3.0  where I had toggled Captions to be rendered as a sidecar file, and instead it burned them in to the ProRes render (and I confirmed they were indeed burned in and not just referencing the sidecar file).

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Participant ,
May 16, 2024 May 16, 2024

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Hello Folks,
Any permanent solution to this issue? I just ran into this issue on Pr 24.3 (Build 59) as of May 16, 2024. Using MacStudio 2023 macOS Ventura 13.5. I even tried deleting cache to no avail. The only workaround I figured out is to turn off caption track, export the video; then turn on the caption track and export as a SRT file from the captions panel. Not very helpful if I have longer videos. Any other guidance to solve this issue once and for all would be most appreciated.

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New Here ,
Jul 18, 2024 Jul 18, 2024

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First time I've experienced this today. Issue is just as described. Only way to export without burnt-in subs is to turn off caption track. Tried several times rendering with the captions turned off in export page thinking I might have missed the option to turn it off. Wasted hours re-rendering an hour long webinar.

Using Premiere Pro Version 24.5.0 (Build 57)

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Community Beginner ,
Aug 22, 2024 Aug 22, 2024

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LATEST

Ever since I updated Premiere and Media Encoder, when I send my finished sequences to Media Encoder, for some reason the captions won't export with the video.  They will only export through Premiere.  I have my "Burn subtitles into video" option on and everything.  Help.

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Adobe Employee ,
Aug 20, 2024 Aug 20, 2024

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I apologize that this is still a problem for some people. @Alexander Riss@EckiAME, or another team member might be able to comment on the bug report. The bug is marked as fixed, but people see it in current builds. If people have the issue, the bug should be reopened. 

 

I hope a product team member will respond to the bug shortly. I apologize for the frustration. 

 

Thanks,
Kevin

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