• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

FONTS MISSING

New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

Opened up one of my projects, and all of my fonts are missing, like there are zero fonts available, not even the basic ones. It says the last one in the box that I used but in brackets.

giuliagee1_0-1631095718159.png

 

TOPICS
Editing , Effects and Titles , Error or problem

Views

264

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 30, 2021 Sep 30, 2021

Hi giuliagee1,

 

Please confirm if this solution worked for you.

 

Thanks.

Votes

Translate

Translate
Adobe Employee ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Hi giuliagee1,

 

Sorry for your issue.

What's the exact version of Premiere Pro you're using: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-find-the-exact-version-of-premier...

Also, are you on macOS or Windows? Please try clearing the font cache.

macOS: https://support.quark.com/en/support/solutions/articles/19000057216-how-to-clear-font-caches-on-mac-

Windows: https://help.extensis.com/hc/en-us/articles/360010243153-How-to-rebuild-the-Font-Cache-in-Windows-Un...

Let us know if it helps.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Quit Premiere. Sign out of your CC Desktop app. Quit the CC Desktop app.

 

Launch the CC Desktop app and sign in. Launch Premiere. See if fonts are there.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Hi giuliagee1,

 

Please confirm if this solution worked for you.

 

Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Hi giuliagee1,

We're currently investigating this issue. Could you please try the latest Premiere Pro Beta & let us know if the fonts are loading properly? You may refer to this link to know more about the Creative Cloud Beta program.

Thanks,
Sumeet

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

LATEST

This seems like an issue occuring with several users, either downgrade or try the beta release

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines