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Footage not displaying after update

New Here ,
Nov 04, 2022 Nov 04, 2022

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I updated premier pro to the newest 2023 version and since then the footage will not play in the viewer or source monitor. Instead there is a distirted green screen image. The audio still works. Any Advice?

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Editing , Error or problem , Hardware or GPU

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correct answers 1 Correct answer

New Here , Nov 04, 2022 Nov 04, 2022

solved - I had to switch the renderer engine

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New Here ,
Nov 04, 2022 Nov 04, 2022

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solved - I had to switch the renderer engine

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Community Expert ,
Nov 04, 2022 Nov 04, 2022

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Glad you got  it working 😉

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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