• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Forgot to cancel the free trial

New Here ,
Sep 01, 2022 Sep 01, 2022

Copy link to clipboard

Copied

So i wanted to try editing on premiere pro to get some expireience for when i want to purhcase it later on, so i just got the free trial.

I used it once the first day, got confused and couldnt figure out how to use it, and never used it again.

Looking at my email today though, it says that i have submitted an order for $20.99 every day. 
I am worried as i dont understand if this is bad and i dont know how to fix it, so i would maybe like some help? Or if i can just not get charged because i only used it the first day.

Thanks!

TOPICS
Error or problem

Views

103

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 02, 2022 Sep 02, 2022

Copy link to clipboard

Copied

LATEST

Sorry, Mr. Kool Aid. Can you contact our agents? They can straighten this out for you: https://helpx.adobe.com/contact.html

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines