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Format 9x16 acting very laggy.

New Here ,
Apr 15, 2023 Apr 15, 2023

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Ive had this problem for a while only with this format. I can never seem to get it to act normal after trying countless ways to remove lag. Ive also never seen anyone with the same issues excpet for one person on Mac. Can someone please help me.

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correct answers 1 Correct answer

Community Expert , Apr 15, 2023 Apr 15, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of p

...

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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what app?

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New Here ,
Apr 15, 2023 Apr 15, 2023

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Adobe Premiere Pro

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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New Here ,
Apr 15, 2023 Apr 15, 2023

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Resetting the Prefences worked. Thank you!

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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LATEST

You're welcome. icon_smile.gif

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