Frame freeze in the beginning of the playback. How to solve?

[RobShultz]

Can you give us system specs? Maybe try going into Preferences and cleaning out your Memory and Disk Cache

[rodrigo_4676]

ryzen 9 5900

3060ti

32gb 4200mhz

2tb ---> used 1,2tb

[Peru Bob]

Try Preferences > Audio Hardware and set Input to None.

[rodrigo_4676]

I tried, but unfortunately nothing happened.

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try creating a new project and import the old one into it.

[Rach McIntire]

Hi @rodrigo_4676,

What happens if you change the Playback quality from Full to something lower?  What type of media are you working with?

We’ll need a bit more info to try to help with your issue. Please see: How do I report a Problem?   I hope we can help you soon.

[rodrigo_4676]

Currently I'm using .mp4 

 

[rodrigo_4676]

Guys, I got it. If ur using a headphone with double input, like my own: HyperX Cloud Alpha S Gaming, and the HyperX Cloud Alpha S Chat. If u set in Edit --> Preferences --> Audio Hardware --> Default Input to No Input, nothing might happen, however if u switch the Default Output, that will probably be setted to your Chat Input of your headphone, u just change it to the Gaming Input. Particularly in my case, It worked 100% well, so if you are having the same issue, just give it a shot!