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Hi all,
i have a music video i'm currently editing and have an issue with it.
I'm having frames drop/stutter/lag on playback and on exports both through media encoder and premiere.
It's nothing to do with my ram or processor struggling as i have an M2 Pro macbook pro.
This is what i've tried so far:
- deleting cache files
- exporting through media encoder
-using an older version of premiere
-changing frame rates multiple times (was shot in 25fps)
-changing frame size down to 1920x1080
any help regarding this would be super appericated.
Thankyou!
Hello @duncans90681666,
Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?
I'll move your post to the Discussions board while we await your information.
Thanks,

Kevin
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Hello @duncans90681666,
Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?
I'll move your post to the Discussions board while we await your information.
Thanks,

Kevin