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frames stuttering/lagging

New Here ,
Feb 20, 2023 Feb 20, 2023

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Hi all,

i have a music video i'm currently editing and have an issue with it.

I'm having frames drop/stutter/lag on playback and on exports both through media encoder and premiere.

It's nothing to do with my ram or processor struggling as i have an M2 Pro macbook pro.

This is what i've tried so far:

- deleting cache files

- exporting through media encoder

-using an older version of premiere

-changing frame rates multiple times (was shot in 25fps)

-changing frame size down to 1920x1080

 

any help regarding this would be super appericated.

Thankyou!

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correct answers 1 Pinned Reply

Adobe Employee , Apr 25, 2024 Apr 25, 2024

Hello @duncans90681666,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hello @duncans90681666,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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