Fresh Install -> No keyboard shortcuts

New Here ,
Mar 01, 2022 Mar 01, 2022

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I just installed Premiere Pro 2022 from Creative Cloud and none of the keyboard shortcuts are working. No Ctrl - Z, no spacebar play/pause, no Ctrl - C/V, which is suuuuper annoying.

I checked the preferences and they're all gone! How is this possible on a new install? How do I get the default shortcuts back?

 

Screenshot 2022-03-01 102954.png

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User interface or workspaces

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Adobe Community Professional ,
Mar 04, 2022 Mar 04, 2022

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What computer OS are you using? Could it be a permissions error? Try resetting your preferences by quitting Premiere Pro and then hold the Alt/Option Key are restart Premiere Pro. Keep holding the key until you get a dialog box. Also what happens if you try to change the Keyboard Layout Preset to something different? 

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