Garbled playback in preview.

New Here ,
Jul 27, 2022 Jul 27, 2022

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Screenshot 2022-07-27 152808.png

I need help i have this bug in my play back preview by the way i have the latest drivers.

 

[title edited by mod]

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Crash , Editing , Effects and Titles , Error or problem , FAQ , Hardware or GPU , Import , User interface or workspaces

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Does this solve your issue, @Mina254132309m5o ?

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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 If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

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