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Generic import error importing .psd into Premiere

Explorer ,
Feb 01, 2025 Feb 01, 2025

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I get a generic error when importing a Photoshop .psd into PR 25.1.0. It also fails if I try to use it from a CC library. Has anyone else seen this or knows how to fix it?

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correct answers 1 Pinned Reply

Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hi @TR Bowlin 

 

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Does this happen with just this one file or is it any .psd?  Please see: How do I write a bug report?

 

Sorry for the frustration and thanks for reaching out.

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Adobe Employee ,
Feb 03, 2025 Feb 03, 2025

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Hi @TR Bowlin 

 

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Does this happen with just this one file or is it any .psd?  Please see: How do I write a bug report?

 

Sorry for the frustration and thanks for reaching out.

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Explorer ,
Feb 04, 2025 Feb 04, 2025

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I don't think I meant to submit this as a bug. I must have posted it incorrectly. It turned out to be a problem with the size of the imported item. The textural element was not scaled correctly and it was 20,000 pixels wide. It's not my graphic, but it's resolved.

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