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Ghost audio still in video after all audio has been deleted

New Here ,
Mar 22, 2023 Mar 22, 2023

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I had some issues putting a corrupted MP4/3 file into a video, and once i realized there was an issue i deleted it. I was unable to see the audio portion of the file and therefore unable to unlink it. But after I deleted it there is still some of the audio stuck in the video, but its on a certain part of the time line. I added another file and the same thing happened and it is creating a hellish chorus and I am unable to export my video to add audio elsewhere because it is unable to render and compile. Please help!

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Export , How to

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correct answers 1 Pinned Reply

Adobe Employee , Apr 10, 2024 Apr 10, 2024

Hello @Elena29023827vfut,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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try to encode it in Hanbrake then import to premiere pro

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Adobe Employee ,
Apr 10, 2024 Apr 10, 2024

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Hello @Elena29023827vfut,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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