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Glitch on my video footage

New Here ,
Oct 15, 2021 Oct 15, 2021

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Adobe community,

How do I get rid of these "glitches" on Premiere Pro? (Please see the top of the couples' heads). They only appear when I import my raw footage to Premiere pro and when I export my final video as well.

 

Please helpFunky glitch 1.jpg

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Editing, Error or problem, Export, How to, Import

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Which camera is used?

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Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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Hi @defaultmy065m5d0zjf ,

Sorry for the issue. Was your problem resolved ? I expect it to be resolved in the latest Premiere Pro build 22.0. 

If no, can you please verify if your Hardware decoding option is checked ?
Premiere Pro menu --> Prefereces --> Media --> checkbox at the bottom

 

Please share the media details (Camera/codec/resolution), system information and a sample media, if possible.
You can drop the media files here: https://helpx.adobe.com/creative-cloud/help/share.html

Thanks,

Mayjain

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