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Green Glitch Pixel

Community Beginner ,
Oct 17, 2021 Oct 17, 2021

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Hello"! 

I have a Laptop from HP 15s-fq 2038 ns with Graphics Intel Iris XE with Windows 10

All things are updated

The problem is that i have that green glitches on every video !

Someone can help me with that issue?

 

Thank you very much

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correct answers 1 Correct answer

Adobe Community Professional , Oct 17, 2021 Oct 17, 2021
Hello! Actually i cant upload anything from intel website... i can only work with Adobe Premiere 14.0...  By @defaultc8ellql2d79b
According to their website the latest version is 30.0.100.9955. Check the version you have to see if it is indeed the latest version: Intel® Iris® Xe MAX Graphics I have seen sometimes that automatic support assistans apps can be off, so it´s worth checking. If they are the latest, change the Encoding Settings in the Export Settings dialog to Software Encodin...

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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quote

All things are updated

The problem is that i have that green glitches on every video !


By @defaultc8ellql2d79b

 

Green glitches are always caused by graphics drivers. Windows may be updated, but not with the latest drivers.

 

Update to the latest drivers here: Support for Intel® Graphics

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Community Beginner ,
Oct 17, 2021 Oct 17, 2021

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Hello! Actually i cant upload anything from intel website... i can only work with Adobe Premiere 14.0... 

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Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

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quote

Hello! Actually i cant upload anything from intel website... i can only work with Adobe Premiere 14.0... 


By @defaultc8ellql2d79b

 

According to their website the latest version is 30.0.100.9955. Check the version you have to see if it is indeed the latest version: Intel® Iris® Xe MAX Graphics

 

I have seen sometimes that automatic support assistans apps can be off, so it´s worth checking.

 

If they are the latest, change the Encoding Settings in the Export Settings dialog to Software Encoding instead of the default Hardware Encoding.

 

Averdahl_1-1634500805072.png

 

 

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Community Beginner ,
Oct 18, 2021 Oct 18, 2021

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LATEST

now is working, thank you very much!!

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