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Greyed out project file in Finder after saving

New Here ,
Sep 06, 2021 Sep 06, 2021

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Hi all,

 

Having this issue where sometimes my project file gets greyed out in Finder. After about 4/5 times of manually clicking 'Save' in the File menu it eventually saves normally. There have been instances where I completely forgot about it. Went to click Save and Close and was unable to open the project again, totally losing my work. 

 

Does anyone know what this can be casued by? I'm saving and working off of an external Lacie SSD with plenty of storage left. 

 

Any help much appreciated. 

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Adobe Employee ,
Sep 09, 2021 Sep 09, 2021

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Hey Phil – does this happen only when you're saving it for the first time? Does it happen with .prproj that is saved on your actual computer? Haven't seen this one before, hopefully these questions can get us closer to finding an answer.

 

Happy to help!
Caroline

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Adobe Employee ,
Sep 09, 2021 Sep 09, 2021

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Hi philf3991878,

 

What's the error that you get when you try to open the project? Also, are you able to to import the project file in a new project? Check if the Auto Save projects are working.

We're here to help, just need more info.

 

Thanks,

Nishu

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