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H.264 exports corrupt when saved to AFP storage.

Explorer ,
Jul 28, 2021 Jul 28, 2021

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Sice 15.4 all of our H.264 exports will be corrupt during the last 2 seconds, when saved to storage using the AFP protocol. It seems the files are not being properly finished at the final stages.. ProRes exports are ok.

 

 

  MacOS 10.14.6. Also the same issues on machines using BigSur.

 

Specs below, although we have the same issue on other systems, iMac i9 + 2013 MacPro

 

  Model Name: iMac Pro

  Model Identifier: iMacPro1,1

  Processor Name: Intel Xeon W

  Processor Speed: 3 GHz

  Number of Processors: 1

  Total Number of Cores: 10

  L2 Cache (per Core): 1 MB

  L3 Cache: 13.8 MB

  Hyper-Threading Technology: Enabled

  Memory: 64 GB

  Vega 64X 16GB

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Error or problem, Export

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Adobe Employee ,
Jul 30, 2021 Jul 30, 2021

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Hi there,

 

We're sorry to hear about this. Are you also experiencing this with H.265/HEVC exports?

 

Thanks,

Sumeet

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