h265

New Here ,
Nov 17, 2021 Nov 17, 2021

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fuji xt4  h265 adobe premiere 2022 not working

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Error or problem , Formats , Performance

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Explorer ,
Nov 21, 2021 Nov 21, 2021

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I have the exact same issue, in v22.0 in Apple M1. 

Downgrade to v15 and it's ok.

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Adobe Employee ,
Jan 08, 2022 Jan 08, 2022

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Hi vijay5FC4,

 

We're sorry about the poor experience. We are aware of a similar issue, where the playback performance drops in the latest version of Premiere Pro. We have reported this issue to our product team & we will try our best to get it addressed as soon as possible. For the time being, you may either transcode the files to an edit-friendly codec like ProRes 422 or use the previous version of Premiere Pro (v15.4.1).

 

Thanks,
Sumeet

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Adobe Employee ,
Feb 12, 2022 Feb 12, 2022

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Hi vijay5FC4,

 

Would you mind trying our latest Beta release of Premiere Pro & checking if it's working properly? You may refer to this link to know more about the Creative Cloud beta program.

 

Thanks,

Sumeet

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Explorer ,
Feb 13, 2022 Feb 13, 2022

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Hello,

I have the same issue, but the latest beta versions are ok. (Apple silicon)

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New Here ,
Feb 17, 2022 Feb 17, 2022

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No the issue is still not resolved. Is there another solution?

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Hi @vijay5FC4 , @richardb40150971 , @paulop52756861  ,

 

Sorry for this problem. We have fixed this in the latest beta builds and this is also on track to be available in normal builds. We will update you soon.

Meanwhile, you can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta).
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please let us know how it goes in the beta build.

 

Thanks,
Mayjain

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Explorer ,
Apr 13, 2022 Apr 13, 2022

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Hello @mayjain

 

Beta versions are ok, but I'm still waiting for the final update, the 22.3, it's supposedly resealed but not available for me.
I'm very upset with this situation, it's been a few months waiting for a fix. I can't believe how long Adobe takes to fix this.
Meanwhile, I started to learn other editing apps because my conclusion is that I can't really in quick Adobe fixes for bugs.

 

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