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hardware acceleration issue

New Here ,
Oct 24, 2021 Oct 24, 2021

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when i export prores and h264 getting horizontal line using hw acceleration on pr 15.4.1v .

 

im using mac pro 2019 gen on mac os x 10.15.7

 

does anyone have fix for this issue?

 

sam

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Editing, Export, Hardware or GPU

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Adobe Community Professional ,
Oct 25, 2021 Oct 25, 2021

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Hi, samsomu!

Sorry for the issue. Could you share the screenshot that exhibits the issue? What's the source of the media files?

 

Let us know.

Thanks,

Kartika

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